To help you find the information you require, we have streamlined the FAQ Knowledgebase into three main categories:

• Mail-Shot Features - additional information and descriptions of the numerous features available.

• Using Mail-Shot - detailed 'How To' guidance for all aspects of the Mail-Shot system for registered users.

• Email Marketing - general guidance on good practice and common pitfalls for email marketers.

In addition there is a global  Glossary: just hover over keywords for a brief definition of the technical term.